Matthews IFA Ltd
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Emma Paginton - Southampton

Hi Jacky

Just wanted to let you know that many moons ago, you organised and set up a payment protection policy to cover me for accident, sickness & unemployment (ASU). 

Through the years of turmoil we have had, this has been one monthly outgoing I have always put at the top of the priority list to keep going!
Thank heavens I did!  Early last year, the company I worked for folded, and I was left missing wages and annual leave payments.  Once the administrators had completed the claim form from Paymentshield, my insurance company, the monthly cost of my mortgage has been covered.
It took some effort to get the information required of me on the claim form, but for the last 9 months I have been able to relax in the knowledge that the roof over our heads is safe.
The team at Paymentshield seem really helpful, and it’s so nice not to be made to feel like a useless individual when dealing with them.
So, in short, thank you for suggesting, arranging and implementing the plan, in this day and age you just never know what’s going to happen.

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